Incident Reported

Incident Report for MetroMap Service Status Page

Resolved

This incident caused by a third-party infrastructure provider has now been resolved
Posted Jun 21, 2022 - 17:07 ACST

Monitoring

The third-party infrastructure provider has provided a fix and we're monitoring to ensure the MetroMap services have returned to normal
Posted Jun 21, 2022 - 17:00 ACST

Update

We are continuing to work on a fix for this issue.
Posted Jun 21, 2022 - 16:58 ACST

Identified

We are experiencing issues with a third-party infrastructure provider, this may impact accessing MetroMap
https://status.recurly.com/
https://www.cloudflarestatus.com/incidents/xvs51y9qs9dj
Posted Jun 21, 2022 - 16:45 ACST
This incident affected: Web Services (WMS, WMTS, API) and MapViewer (MapViewer, Clip-It).